Privacy Policy

Effective Date: October 5, 2026

Blue Red & Brown Ventures LLC ("we," "us," or "our") operates the Crowd Derm mobile application (the "App") and the accompanying website. We are committed to protecting your privacy and ensuring a secure, private experience as you track your skin health and routines.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Crowd Derm.

1. Information We Collect

To provide you with highly personalized skin routines and clinical insights, we collect the following types of information when voluntarily provided by you:

  • Account Information: Your email address and account credentials when you register for Crowd Derm.

  • Profile and Demographic Data: Information you choose to provide regarding your age range, skin type, specific concerns (such as texture or fine lines), Fitzpatrick skin tone (collected via sun reaction scale), and regional location (such as zip code or city) to generate your starter routines.

  • Lifestyle and Activity Data: Information regarding daily activities that directly impact skin conditions, including sweating frequency, sauna use, and pool or chlorine exposure.

  • Product and Routine Data: The skincare products you add to your routine and your product preferences.

  • Progress and Check-In Data: Information generated during your skin check-ins, including how your skin responds to routines over time.

We also collect limited technical information automatically, including device type, operating system, and app usage data. We use cookies on our website to operate the site and analyze usage. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve the App, including:

  • Generating and customizing your morning and evening skincare routines

  • Flagging potential ingredient conflicts between products in your routine

  • Analyzing individual skin check-in responses to optimize your personal experience

  • Communicating with you regarding technical assistance, support, or updates

Crowd-Sourced Intelligence: Crowd Derm's differentiator is that one user's anonymized inputs help improve recommendations for others. We analyze non-personally identifiable, aggregated data across user cohorts to discover broader skin health patterns among individuals with similar skin types, age ranges, and lifestyles. No personally identifiable information is ever shared between users. All pattern analysis is performed on fully anonymized data only.

3. Data Sharing, Disclosure, and User Privacy

We do not sell your personal data or skin history to third parties.

We may share information only in the following limited circumstances:

  • Service Providers: We share data with trusted third-party providers who help us operate the App, including authentication services (Clerk) and cloud hosting and database services (Railway). These providers are contractually bound to protect your data and use it only for specified purposes.

  • Legal Requirements: We may disclose information if required by law, court order, or governmental authority.

  • Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you

  • Right to Correction: Request that we correct inaccurate information

  • Right to Deletion: Request that we delete your personal information

  • Right to Opt Out: Opt out of the use of your data in aggregated crowd-sourced analysis

  • Right to Data Portability: Request a copy of your data in a portable format

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to non-discrimination for exercising these rights. We do not sell personal data.

Washington state residents have additional rights under the My Health My Data Act regarding consumer health data.

To exercise any of these rights, contact us at help@crowdderm.com. We will respond within 30 days.

5. Account Deletion and Data Removal

We respect your control over your personal data. You have the right to delete your Crowd Derm account and permanently remove your skin history, profile data, and credentials from our systems at any time.

How to delete your account:

  • In-App: Go to Profile > Settings > Delete Account. Your data will be permanently removed immediately.

  • By Email: Contact help@crowdderm.com with the subject line "Account Deletion Request." We will process your request within 5 business days.

Upon deletion, your personally identifiable information is permanently purged from our systems. Anonymized, aggregated data that cannot be traced back to you individually may be retained for research and improvement purposes.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the App. When your account is deleted, your personally identifiable information is permanently removed within 5 business days. Anonymized aggregate data may be retained indefinitely.

7. Children's Privacy

Crowd Derm is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. Users must be at least 18 years of age to use the App. If you believe a child under 13 has provided us with personal information, please contact us at help@crowdderm.com and we will delete it promptly.

8. Security

We implement rigorous administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, alteration, or misuse. If you believe your account has been compromised, contact us immediately at help@crowdderm.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy with a new effective date and, where appropriate, provide in-app or email notification. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy or our data practices, please contact us at:

Blue Red & Brown Ventures LLC
Plantation, FL 33322
Email: help@crowdderm.com
Website: crowdderm.com